Terms of service
Steve’s Standard Terms of Use
Effective Date: July 24, 2026
This website (the “Site”) is owned, operated and maintained by Stephen Michael Michaelson doing business as STEVE’S STANDARD (“Steve’s Standard”, “we”, “our”).
- Stephen Michael Michaelson
101-37459 Kilgard Rd, Abbotsford, BC, V3G 0H8
support@stevestandardhealth.com
Security incidents: support@stevestandardhealth.com
By visiting or browsing the Site, you (“you,” or “your”) affirm that you have read, understood, and agree to be legally bound by these Terms of Use (“Terms”), including other additional terms, conditions and policies published on the Site and our Privacy Policy. If you do not agree, you must not use the Site, platform, or any Site’s content. You further represent that you are at least the age of majority in your state or country of residence and have the legal capacity to enter into these Terms.
Steve’s Standard does not provide medical advice, diagnosis, treatment recommendations, or healthcare services.
1. Our Site
The Site provides information about and allows customers to purchase dietary supplements and consumer products listed on the Site offered directly by Steve’s Standard through its ecommerce platform. Information provided on the Site is for general informational and educational purposes only and is not medical advice, diagnosis, or treatment. Steve’s Standard is an ecommerce seller of consumer products and does not provide medical diagnosis, treatment, healthcare services, telemedicine services, laboratory services, pharmacy services, or clinical care.
Steve’s Standard offers dietary supplement products directly through its ecommerce platform. Product descriptions, ingredients, directions for use, and other product information are provided for general informational purposes and should not be interpreted as medical advice. Steve’s Standard is not a medical provider, healthcare provider, pharmacy, or provider of medical services. Steve’s Standard sells dietary supplements and consumer products listed on the Site through its ecommerce platform. Certain services supporting website operations, payment processing, fulfillment, and customer support may be provided by independent third-party service providers. These providers act solely as service providers to Steve’s Standard.
Any dietary supplements or wellness products offered through the Site are optional consumer products and are not a substitute for medical care. Customers must use products according to their labels, directions, and warnings. Nothing in these Terms limits Steve’s Standard’s responsibility for defective products, inaccurate labeling, legally actionable misconduct, or obligations that cannot be excluded under applicable law. Data collected for order fulfillment, customer support, and website operations will be used only for the purposes described in our Privacy Policy and applicable law. Steve’s Standard provides product descriptions, ingredients, labeling information, and marketing materials for its products. We strive to ensure that product information is accurate and complies with applicable laws; however, product information should not be interpreted as medical advice or a guarantee of results.
2. Eligibility and Geographic Availability
The Site and products are offered only in jurisdictions where Steve’s Standard elects to sell products and where such products may legally be purchased and shipped. Steve’s Standard may restrict or cancel orders where fulfillment would violate applicable law. You are responsible for compliance with applicable laws in your location.
3. Compliance Obligations
Steve’s Standard seeks to operate its ecommerce business in compliance with applicable laws relating to consumer transactions, privacy, advertising, payment processing, and dietary supplements.
4. Intake Forms
The Site may allow users to submit product questions, customer support requests, reviews, or other communications. Any information voluntarily provided through the Site will be handled in accordance with our Privacy Policy and applicable law. Steve’s Standard does not require customers to submit medical records, complete medical assessments, or provide health information to purchase ordinary dietary supplements. Customers should avoid submitting unnecessary sensitive information. If customers voluntarily provide health-related information in connection with product safety inquiries, adverse events, or customer support requests, Steve’s Standard will handle such information in accordance with its Privacy Policy and applicable law.
5. Marketing Content
Product descriptions, advertising claims, testimonials, and promotional materials are provided by Steve’s Standard or its authorized partners and are intended for informational purposes only. Steve’s Standard requires that product descriptions, advertisements, testimonials, affiliate content, and promotional materials comply with applicable consumer protection, advertising, and dietary supplement laws. Steve’s Standard prohibits disease claims, unsupported health claims, misleading statements, or representations inconsistent with approved product information. Steve’s Standard does not authorize affiliates, influencers, publishers, or advertising partners to make disease claims, unsupported health claims, or representations inconsistent with approved marketing materials. Steve’s Standard may request correction or removal of marketing materials that are inaccurate, misleading, unlawful, or inconsistent with company requirements.
Steve’s Standard reserves the right to remove or disable any marketing content at any time.
Testimonials do not guarantee results.
6. Products & Supplement Disclaimers
Dietary supplements are regulated as a category of food and are not approved by the FDA before being marketed. Where a product page or product label contains a structure/function claim, the following notice applies: “These statements have not been evaluated by the Food and Drug Administration. This product is not intended to diagnose, treat, cure, or prevent any disease”.
Product information, descriptions, ingredients, directions for use, and other materials provided on the Site are for general informational purposes only. They do not diagnose nutrient deficiencies, recommend treatment, or replace advice from a qualified healthcare professional.
You are responsible for reading and following product labels, directions, and warnings before use. Individual results may vary. Product benefits and outcomes may vary among individuals. No product is guaranteed to produce any specific result or health outcome. Dietary supplements may not be appropriate for everyone and may interact with prescription medications or other supplements. You should consult a qualified healthcare professional before using any dietary supplement, especially if you are pregnant, nursing, taking medication, or managing a medical condition.
Use of dietary supplements is voluntary and at your own discretion. Steve’s Standard does not provide medical advice, diagnose medical conditions, or recommend supplements as a substitute for professional medical care.
7. Eligibility; Accounts; Availability
You must be at least the age of majority in your state or country to use the Site. You agree to provide accurate registration and contact information and to safeguard your account credentials.
You are fully responsible for maintaining the confidentiality of your account credentials and for all activity under your account. You must notify Steve’s Standard immediately if you suspect any unauthorized activity on your account. Steve’s Standard may suspend or terminate accounts to protect security.
Customers agree to pay all amounts associated with accepted product orders, including applicable product prices, taxes, shipping charges, and other disclosed fees. Charges may appear on your payment card statement under “STEVE’S STANDARD” or a substantially similar descriptor. Unless otherwise stated during checkout, prices are displayed in United States dollars (USD).
Payment processing may be handled by third-party payment processors. Steve’s Standard uses third-party payment processors that maintain security measures appropriate to their services. Information handled by payment processors is subject to their applicable terms and privacy policies. Steve’s Standard may request additional verification information, delay processing, or cancel orders where fraud, unauthorized payment activity, identity concerns, resale activity, or other security concerns are reasonably suspected.
8. Third-Party Transactions
Steve’s Standard processes and accepts product orders through its ecommerce platform. Certain services, including payment processing, shipping, fulfillment, fraud prevention, analytics, and other operational functions may be provided by independent third-party service providers.
Payments are processed through third-party payment processors under their own terms of service and privacy policies. Steve’s Standard does not control those third-party services. Steve’s Standard is the seller of the products purchased through the Site. Third-party payment processors may process payments on our behalf. The use of a payment processor does not reduce Steve’s Standard’s responsibility for accepted orders, refunds, customer service, or other obligations imposed by applicable law.
Steve’s Standard remains responsible for customer obligations relating to accepted orders, refunds, cancellations, product issues, customer support, and compliance obligations. The involvement of third-party service providers does not transfer merchant responsibilities away from Steve’s Standard.
9. Communications & Marketing Consent
Where required by applicable law, by affirmatively checking a consent checkbox or otherwise providing consent, you agree to receive recurring marketing text messages from Steve’s Standard at the phone number provided. Consent is voluntary and is not a condition of purchasing any product. Users may withdraw consent at any time. Withdrawal of marketing consent does not affect transactional communications, order updates, account communications, fraud prevention, or information retained as required by law. Giving consent is not required to make a purchase. Messages are sent by Steve’s Standard. Frequency may vary. Your mobile carrier’s message and message/data rates may apply. You can text HELP for help, text STOP to cancel at any time or contact us via email below. Message frequency may vary depending on customer activity and preferences.
Marketing communication preferences do not affect transactional communications relating to orders, payments, subscriptions, account security, fraud prevention, recalls, product safety notices, or customer service matters where permitted by law.
All marketing emails will include Steve’s Standard’s physical mailing address in the footer and a one-click unsubscribe. Email unsubscribe requests will be processed within 10 business days. SMS opt-out requests will be processed according to applicable messaging requirements.
If you do not want to receive marketing calls, texts, or emails from us, let us know by emailing us at support@stevestandardhealth.com.
10. Service Availability and Maintenance
Steve’s Standard may temporarily restrict, suspend, or discontinue access to the Site where reasonably necessary for maintenance, security, fraud prevention, legal compliance, or protection of users and the integrity of the Site.
Temporary suspension or interruption of Site access does not affect any rights or obligations relating to accepted orders, refunds, subscriptions, cancellations, or other customer remedies required under these Terms, the applicable policies, or applicable law.
11. Data & Privacy
Personal information collected through the Site will be collected, used, disclosed, retained, and protected in accordance with Steve’s Standard Privacy Policy and applicable privacy laws. The Privacy Policy explains the categories of information collected, purposes of processing, third-party service providers, and applicable privacy rights.
12. User Content & Reviews
If you submit content (e.g., reviews, feedback) on the Site, you grant Steve’s Standard a nonexclusive, worldwide, royalty-free license to use, reproduce, display, distribute, modify, and otherwise use such content solely for legitimate business purposes, including operating, improving, marketing, and promoting the Site and products, provided that Steve’s Standard will not alter customer reviews in a way that materially changes their meaning or creates a misleading endorsement. Steve’s Standard will not create or alter reviews in a manner that falsely represents customer opinions. Steve’s Standard may remove or restrict access to user content that it reasonably believes is unlawful, fraudulent, deceptive, abusive, defamatory, infringing, or unrelated to the products or services offered through the Site. You represent you have rights to the contents and that it does not infringe others’ rights or include unlawful material. Customer reviews and testimonials reflect individual opinions and experiences. They are not guarantees of results, medical advice, or representations that customers will achieve the same outcome.
13. Intellectual Property
All content available through the Site, including text, graphics, logos, trademarks, software, designs, product information created by Steve’s Standard, and other materials (excluding third-party content) is owned by Steve’s Standard or its licensors and is protected by applicable intellectual property laws.
Copyright Complaints
If you believe content on the Site infringes your copyright, you may submit a notice to:
Stephen Michael Michaelson
101-37459 Kilgard Rd, Abbotsford, BC, V3G 0H8
support@stevestandardhealth.com
14. Prohibited Uses
You must not misuse the Site or services provided via the Site to:
(a) misrepresent your identity;
(b) scrape, harvest, or misuse data;
(c) upload malware;
(d) violate any law;
(e) resell or divert products;
(f) harass or abuse staff, or other users;
(g) create or attempt to create a false medical relationship;
(h) misuse products, coupons, promotions, or accounts;
(i) violate applicable laws or regulations;
(j) use stolen payment information, unauthorized payment methods, or fraudulent account information;
(k) initiate fraudulent payment disputes or chargebacks;
(l) interfere with payment processing, Site security, or fraud prevention systems;
(m) purchase products for unauthorized resale, diversion, or distribution; or
(n) circumvent quantity limits, promotions, account restrictions, or security controls.
15. Disclaimers
Except where prohibited by applicable law, the Site and Site content are provided on an “as is” and “as available” basis. Steve’s Standard disclaims warranties to the maximum extent permitted by law, including implied warranties of merchantability, fitness for a particular purpose, and non-infringement. Nothing in these Terms limits liability or obligations that cannot lawfully be excluded, including obligations relating to defective products, inaccurate labeling, fraud, intentional misconduct, gross negligence, or mandatory consumer protection rights.
Steve’s Standard does not guarantee, and expressly disclaims any warranty, that your use of the Site or any content delivered to you will be uninterrupted, error-free, or secure, or that any defects will be corrected. We do not warrant that the results that may be obtained from the use of the Site or any content delivered to you will be accurate, complete, reliable, or meet your expectations.
Your use of the Site and products purchased through the Site remains subject to applicable product instructions, warnings, mandatory consumer rights, and applicable law. Nothing in these Terms excludes or limits any warranty, liability, remedy, or consumer right that cannot lawfully be excluded or limited.
Although we do our best to keep the Site and product details accurate, we make no representations, warranties, or guarantees whatsoever as to the correctness or accuracy of the Site, product descriptions, or other content on the Site. Steve’s Standard may update Site content from time to time.
Additional product-specific disclaimers and regulatory notices are available in our Legal Disclaimer Notices.
16. Limitation of Liability
To the fullest extent permitted by law, Steve’s Standard will not be liable for any indirect, incidental, special, punitive, or consequential damages, including lost profits, lost revenue, lost savings, loss of data, replacement costs, or similar losses, whether based in contract, tort (including negligence), strict liability, or otherwise, even if Steve’s Standard has been advised of the possibility of such damages. To the fullest extent permitted by law, Steve’s Standard’s total aggregate liability arising out of or relating to these Terms shall not exceed the amount paid by you for the product, order, or transaction giving rise to the claim. This limitation does not apply to liability arising from (a) any breach of confidentiality or data protection obligations, including applicable privacy and data protection laws; (b) our intentional misconduct or fraud; (c) your indemnification obligations under these Terms; or (d) defective products, product recalls, or obligations that cannot legally be limited . Nothing in this Section limits any refund rights, replacement rights, or other remedies expressly provided under applicable policies or required by applicable law.
Certain jurisdictions do not allow the exclusion or limitation of certain damages. Accordingly, the limitations in this section apply only to the extent permitted by law. Nothing in this section limits liability for violations of applicable privacy and data protection laws, intentional misconduct, or other non-waivable obligations under applicable law.
17. Indemnification
You agree to indemnify, defend, and hold harmless Steve’s Standard, its affiliates, officers, directors, employees, agents, and licensors from third-party claims, damages, liabilities, costs, and expenses (including reasonable attorneys’ fees) arising from:
(a) your breach of these Terms;
(b) your unlawful use of the Site;
(c) your violation of another person’s rights; or
(d) your misuse of products purchased through the Site.
This indemnity does not apply to claims arising from Steve’s Standard’s own breach, negligence, willful misconduct, fraud, defective products, or violations of applicable law.
18. Accessibility
Steve’s Standard is committed to providing a website that is accessible to all users, including individuals with disabilities. Steve’s Standard seeks to improve accessibility of the Site and welcomes feedback regarding accessibility barriers.
If you need assistance or reasonable accommodation to access any part of the Site, please contact us at support@stevestandardhealth.com.
19. Governing Law & Dispute Resolution
These Terms are governed by the laws of the State of Delaware, without regard to conflict-of-law principles, except that mandatory consumer protection laws applicable to your jurisdiction remain unaffected.
Nothing in these Terms limits or excludes any rights or remedies that cannot lawfully be waived under applicable law. Steve’s Standard operates from Canada and complies with applicable laws relating to its operations and the sale of products to customers.
To the extent permitted by applicable law, any dispute, claim, or controversy arising out of or relating to these Terms, the Site, or products purchased from Steve’s Standard will be resolved through binding individual arbitration administered by the American Arbitration Association (AAA) under its applicable consumer arbitration rules. Unless otherwise required by applicable law, arbitration will take place on an individual basis and not as a class, collective, or representative action.
Before starting arbitration, the party bringing a dispute must provide written notice describing the issue and allow thirty (30) days for the parties to attempt informal resolution.
You may opt out of this arbitration agreement by sending written notice to support@stevestandardhealth.com within thirty (30) days after accepting these Terms.
Either party may bring an individual claim in small claims court if the claim qualifies. Nothing in this arbitration agreement limits any rights or remedies that cannot legally be restricted, including rights available under applicable consumer protection laws.
This arbitration agreement applies only to disputes that may lawfully be subject to arbitration.
20. Miscellaneous
Electronic acceptance of these Terms, electronic records, and electronic communications will have the same legal effect as handwritten signatures to the extent permitted by applicable law.
Steve’s Standard may update these Terms from time to time. Material changes affecting subscriptions, recurring charges, cancellation rights, refund rights, or existing purchases will apply prospectively and will be communicated in accordance with applicable law. Updates will not retroactively modify accepted orders, completed purchases, or existing customer obligations unless required by law. These Terms include a revision date at the top. For transparency, Steve’s Standard may maintain a summary of material updates and may provide notice of material changes through a banner or other reasonable communication method on the Site.
These Terms constitute the entire agreement and understanding between you and Steve’s Standard regarding your use of the Site and purchases made through the Site and supersede all prior or contemporaneous agreements, understandings, communications, and representations, whether written or oral, relating to their subject matter. Product purchases made through the Site are also subject to the Terms of Sale and Return & Refund Policy, each incorporated into these Terms by reference.
If any provision of these Terms is held to be unlawful, void, or unenforceable, that provision will be enforced to the maximum extent permitted by applicable law, and the unenforceable portion will be deemed severed without affecting the validity or enforceability of the remaining provisions.
The failure of either party to enforce any right or provision under these Terms will not constitute a waiver of that right or provision.
Neither party will be responsible for delays or failures caused by circumstances beyond its reasonable control, including events such as natural disasters, governmental actions, labor disruptions, failures of third-party services, or other events outside the party’s reasonable control. This provision does not limit any refund rights, cancellation rights, or consumer remedies required by applicable law.
Steve’s Standard may assign these Terms in connection with a merger, acquisition, restructuring, financing transaction, or sale of substantially all assets. You may not assign these Terms without Steve’s Standard’s prior written consent.
The provisions of these Terms that by their nature should survive termination or expiration will remain in effect, including provisions relating to intellectual property, disclaimers, limitations of liability, dispute resolution, indemnification, governing law, and any applicable provisions of the Terms of Sale and Return & Refund Policy.
21. Contact Information
If you have any questions regarding these Terms, please contact us at: support@stevestandardhealth.com.
If any part is unclear, contact us and we will clarify in writing.
Product questions, website issues, and customer service concerns regarding Steve’s Standard products, subscriptions, or purchases should be directed to Steve’s Standard at support@stevestandardhealth.com.
----------------
Terms of Sale
Effective Date: July 24, 2026
These Terms of Sale apply to purchases of products made through the Steve’s Standard website and ecommerce platform. These Terms of Sale supplement the Terms of Use and govern product orders, purchases, payments, subscriptions, cancellations, and transaction-related matters.
1. Product Information
Steve’s Standard provides product descriptions, ingredients, labeling information, and other product information for informational purposes.
Product images and website content are intended to provide a general representation of products. Packaging, labeling, and non-material presentation details may change from time to time.
Steve’s Standard will not knowingly substitute a materially different product or formulation for an accepted order without appropriate notice and customer consent where required by applicable law.
Customers should review the product label, ingredients, directions, and warnings included with the product before use.
2. Order Placement and Acceptance
Submitting an order through the Site constitutes a request to purchase products.
An order confirmation acknowledges receipt of the order request and does not by itself constitute final acceptance of the order. An order is accepted when Steve’s Standard confirms acceptance or processes the order for shipment.
Steve’s Standard may cancel or refuse an order for legitimate business reasons, including:
(a) product availability issues;
(b) payment authorization failure;
(c) suspected fraud or unauthorized payment activity;
(d) shipping restrictions or legal restrictions;
(e) suspected unauthorized resale, redistribution, or commercial purchasing; or
(f) obvious pricing or listing errors.
3. Pricing, Taxes, and Charges
The price displayed at checkout applies to the order unless there is an obvious pricing or listing error.
Before completing a purchase, customers will be shown applicable product prices, taxes, shipping charges, subscription charges (if applicable), and other mandatory fees.
All prices and charges will be displayed in the currency shown at checkout.
4. Payment Authorization
By completing a purchase, you authorize Steve’s Standard to charge the payment method provided through its payment processing provider.
You represent that you are authorized to use the payment method provided.
Payment processing may be performed by third-party payment processors acting on behalf of Steve’s Standard.
Steve’s Standard is the seller and merchant responsible for purchases made through the Site, including product sales, customer service, fulfillment obligations, refunds, and applicable consumer obligations.
Customers may also have dispute or claim rights available through their payment provider, card issuer, or applicable payment network rules.
Customers are encouraged to contact Steve’s Standard at support@stevestandardhealth.com regarding order issues, billing questions, subscription concerns, refund requests, or product concerns before initiating a payment dispute or chargeback where possible. Steve’s Standard will review customer concerns and attempt to provide an appropriate resolution consistent with applicable law and payment network requirements.
5. Subscription Purchases
Certain products may be offered through optional subscription programs.
Subscriptions are not required to purchase products unless expressly stated at checkout.
Before enrollment, Steve’s Standard will clearly disclose applicable subscription terms, including:
- Product and quantity included;
- Amount charged at enrollment;
- Recurring charge amount;
- Billing frequency;
- Shipment frequency;
- Applicable taxes and shipping charges;
- Introductory or promotional pricing terms, if any;
- When recurring charges will begin; and
- Cancellation methods.
Subscription enrollment requires an affirmative customer selection. By separately selecting a subscription option and completing the purchase, the customer authorizes recurring charges to the selected payment method until the subscription is cancelled. Steve’s Standard will provide electronic confirmation of subscription enrollment and applicable recurring billing terms. Any material changes to subscription pricing, billing frequency, or other recurring billing terms will be disclosed in advance as required by applicable law and payment network requirements. The renewal date or next billing date will be disclosed at enrollment or in the subscription confirmation.
Customers may cancel a subscription at any time before the next billing date through the cancellation methods provided by Steve’s Standard. Cancellation methods include contacting customer support at support@stevestandardhealth.com and any online account cancellation tools made available by Steve’s Standard.
Cancellation requests received before the next billing date will prevent future recurring charges. Steve’s Standard will provide confirmation of cancellation through the customer’s account, email address, or other communication method associated with the subscription where required by applicable law. Cancellation does not affect orders already processed, shipped, or accepted before cancellation becomes effective. Customers may cancel subscriptions through the same online account method used to enroll where such functionality is available. Cancellation instructions will be clearly displayed during subscription enrollment and in subscription confirmation communications.
Steve’s Standard will provide confirmation of cancellation where required by applicable law. Subscription renewal refunds are governed by the Return & Refund Policy.
6. Order Cancellation Before Shipment
Cancellation requests before shipment are governed by the Return & Refund Policy.
7. Shipping and Delivery
Steve’s Standard is responsible for fulfilling accepted orders placed through the Site. Orders are processed after acceptance and payment authorization and are shipped to the address provided by the customer at checkout.
Shipping methods, estimated delivery timeframes, and tracking information (where available) will be provided at checkout or after shipment. Delivery dates are estimates only and may be affected by carrier delays, weather, customs processing, inventory availability, or circumstances outside Steve’s Standard’s reasonable control.
Customers are responsible for providing accurate shipping information. If an order is delayed, lost, damaged, or not received, customers should contact Steve’s Standard at support@stevestandardhealth.com for assistance and resolution.
Customers may request cancellation before shipment. Approved cancellations before shipment will receive a full refund to the original payment method unless the customer affirmatively chooses another available refund method. Once an order has shipped, cancellation requests will be handled under the Return & Refund Policy.
Nothing in this Section limits any consumer rights or remedies that cannot lawfully be excluded or restricted.
8. Returns and Refunds
Returns, refunds, exchanges, satisfaction guarantees, and related remedies are governed exclusively by the Return & Refund Policy.
9. Personal Use and Resale Restrictions
Products purchased through the Site are intended for personal use unless Steve’s Standard provides prior written authorization.
Steve’s Standard may restrict or cancel orders where it reasonably believes products are being purchased for unauthorized resale, redistribution, or commercial purposes.
10. Product Use
Customers are responsible for reviewing product labels, ingredients, directions, and warnings before use.
Products should be used only as directed.
Customers should consult a qualified healthcare professional regarding personal circumstances, including allergies, medications, pregnancy, nursing, or medical conditions.
11. No Guaranteed Results
Steve’s Standard does not guarantee that any product will produce a specific result, benefit, or health outcome.
Individual results may vary.
12. Consumer Rights
Nothing in these Terms of Sale limits any refund right, warranty, remedy, or consumer protection right that cannot lawfully be excluded or restricted.